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Home >> About us - Testimonial
 
 

What Our Customers Say

 

China Great Travel continually received the feedback and praise from our esteemed customers and we are grateful for the permission of the following guests to publish their comments here.

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Dear Monica,

I am back in Israel and wanted to write and thank you for the amazing trip I had in China.

Everything went as planned, was well organized and the guides all were very helpful and friendly. The hotels were of a very high standard and I can't thank you enough.

It was lovely to meet you and thanks again for your gift.

I will certainly recommend you to anyone travelling to China.

Thank you again.

--- Sue (Israel)

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Hi Lucy,

...the guide Louis was very friendly, very considerate and very helpful. He offered much information about the region, customs, traditions, language and history. He looked after us very well. We could even consider him a Guilin friend...we are looking forward to returning to the Guilin area.

--- Robert (Australia)

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Hi Monica!

I would like to thank you for a wonderful day we had in Beijing. The guide we had on the day was so kind and helpful and it was great that she could speak Japanese and English. Her English name was Helen. I had a gift for her but she had gone when I returned to my room with it. Please ask Helen to email us. We will use your company when we return to China. Can you do bookings for river cruise.

Many thanks,

--- David (New Zealand)

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Dear Monica,

Thanks for the arrangment of the tours with so short notice. The tour director and the driver are very helpfull...

Regards,

--- Ms. Yap (Malaysia)

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Ms. Zou,

I had the BEST time. Thank you for organizing my tour of Xi-an!
My driver, Mr. Cheng was very cautious and courteous and my interpreter/tour-guide Ms. Angela Liu was extremely knowledgeable about her home town. She was careful to steer me to the best photo opportunities and also point out when we were in crowds and to pay particular attention to my purse. Her English was excellent! And she never seemed to struggle for words. You paired us up wonderfully! Our personalities clicked and we had a grand time... I will be recommending your company to any of my friends wishing to see China!

Thank you!

Regards,

--- Eve (U.S.A)

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Hi Lucy !

My wife and I arrived back in Australia today. Guilin was marvellous, and made much better by your wonderful and attentive guide Angela who accompanied us while we were in Guilin. We were very, verty happy with Lychee travel's service.
Thank youerry Hannan

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Dear Monica,

How nice it was to return home and find a further email from you welcoming us home! I am sorry that it has taken me a few days to write back.

Firstly a very big THANK YOU to and all your Team for a very memorable holiday. We were extremely impressed by the quality, knowledge and excellent English of all the guides provided, with special thanks going to Wendy in Beijing, who kindly got us through Beijing Station and onto the sleeper train and to Lesley in Xian who took us to the Famen Temple and Quinling tomb and managed to organize an extra visit on our last day taking us to the Hanyangling Museum on our way to the airport. This museum we knew nothing about and should definitely be added to the list. Excellent.

On the tour itself our only comment would be that the trip to see the Terracotta warriors would have been better if not taken straight from the sleeper and we would have preferred day 6 itinerary then and day 5 when we were more rested!

On hotels the Red Wall in Beijing was adequate only, a bit tired and lacking in quality. However the City Lion International ,as the Prince now calls itself, was excellent. Clean, well presented, with a good restaurant and extremely well situated in the centre.

Thank you also for arranging our flight to Hong Kong where we also had an enjoyable visit.

We certainly would be happy to recommend Lychee Travel and should we manage to return to China to see more of your beautiful country, will definitely contact you again. Please feel free to publish any of this should you wish.

On a personal note thank you to YOU for your efficient and helpful contact, I shall miss our email conversations!

--- Miss Rosemary (U.K)

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Hi Lucy,

I have been meaning to send a quick email to let you know that our holiday in Guilin went exceptionally well. You have been very professional throughout our dealings with you and we will definitely recommend your service to our friends.

We would also like to say a special thanks to Jackie Zhang who did an exceptional job of looking after us. he was always courteous and punctual and had good interpersonal skills. Lychee Travel should certainly engage his service for future customers.

Thanks for the wonderful memories.

Regards,

--- Tia

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Hi Monica,

Thanks for the great arrangement; I had a wonderful time in Xian. Only suggestion would be perhaps to change the hotel to "Drum" Hotel which is closer to the central.

--- Ken (Singapore)

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Dear Lucy,

Thank you very much for a great trip. We all very much enjoyed ourselves and had the best class trip ever. The organisation was wonderful, there was absolutely nothing to criticise. Your tour guide Tan was great aswell. Everything was very structured, but extremely fun and easy-going, small changes could be made at any time...Thank You Again

--- Kathrin

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We found the arrangements and service mostly very professional, friendly and complete. We appreciate the guides, they were pleasant company, we learned a lot. English was OK and contacts with minorities went very smooth. The Tiger Leaping Gorge was certainly a highlight! We were impressed by the developments in your great country.

-- Von

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Dear Aileen!!

I hope you are fine. We were back on Friday 14th, we arrived at night.

Everything was ok with our journey...Anyway, I have to say that one of the things I will never forget about China is meeting you and having dinner together. It is for sure one of the moment I will always treasure in my heart. It is not so "commun" to be thousands of miles away from home and have someone to have dinner with, like a friend. The time we spent together went very fast as it always does when you have a nice time with someone. For sure if you come to Italy we will meet and have again dinner together and of course if we come to China again we will do our best to meet you again ... So thank you very very much... for you time, for the dinner that was great and for the wonderful trip you planned and arranged for us.

Let me tell you that we are 100% satisfied with the hotels you suggested and the journey you planned for us. Everything went well, the guides were ok and the places visited very interesting. You Country is very big and very very intersting and I really hope in the forthcoming years to visit another part of it. And be 100% sure I would bookl through you only... I would really like to thank you for all my dear friend. I would be happy if we could keep in touch also in the future as 2 friends, as I really feel you are a special person, sometimes you meet during your life people that you immediately have a good feeling with and with you for me it is like this.

A very very very big hug from Italy!


--- Silvia (Italy)

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Hi Aileen,

I have filled out the questionnaire and will email you some photos. We all had a fantastic time and everything, including the weather went extremely well.

I will not hesitate to recommend your company to my friends and anyone else who is travelling to China - you did an excellent job.

As you will be able to see from the photos we had great weather for the hike and we could see all of the Jade Dragon Snow Mountains!!

The service from all four of our guides was excellent. They made our trip run very smoothly and all of the tourist sites and meals they organised were very good. They were always extremely helpful and always there on time to meet us at the different locations.

We enjoyed every day of our tour, especially the watertowns, Dali, Lijian and the Tiger Leaping Gorge Hike. The whole tour ran very smoothly from the 1st day with no problems. The standard of the hotels was very good and we really liked staying in the hotels in the old towns that Aileen had recommended.

--- Michele (New Zealand)

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Nancy,

I want to thank you for organizing such a wonderful trip for my friend and I on such short notice. I had a fantastic time seeing the sites in Chengdu, the pandas were a real highlight. But nothing could compare with the cruise down the Yangzi River. The scenery is spectacular. We were well taken care of each step of the way. The guides that met us at each stop were superb, they made good use of any extra time we had by suggesting interesting things to see and do. I can't thank you enough for your excellent service.

-- Bob Brim (USA)

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Dear Monica,

... Tomorrow is our last day in Shanghai and in CHINA. So I and my wife thank you for arranging wonderful trip. We had enjoyed the tour very much. I will email you once we will reach Dubai.

We had excellent 17 days tour in China, The hotel accomodations in all the cities were excellent, the breakfast were very good, the lunches were ok as we are not used to eat Chinese food. The airport transfers, English tour guides, transportation, sight seeing tours every thing were very good. Shopping were also good. I thank you very much for arranging an excellent holidays for me and my wife.

Rest is fine, If I will have any opportunity then I will definately recommend your name for the tour to my friends.

Bye and wish you good luck.

--- Shabbir (India)

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Dear dear Aileen!!

I hope you are fine. We were back on Friday 14th, we arrived at night.

Everything was ok with our journey, Anyway, I have to say that one of the things I will never forget about China is meeting you and having dinner together. It is for sure one of the moment I will always treasure in my heart. It is not so "commun" to be thousands of miles away from home and have someone to have dinner with, like a friend. The time we spent together went very fast as it always does when you have a nice time with someone. For sure if you come to Italy we will meet and have again dinner together and of course if we come to China again we will do our best to meet you again. Do not worry for having had a short time together (as you say) as it was already more than I could ask for, I am really happy of our evening together and I also can understand that you had you things to follow (your son, your husband, the house...): we were on vacation so of course we had plenty of free time, but you were in everyday life and it was very very kind from you to find time to dedicate to us. So thank you very very much...

Let me tell you that we are 100% satisfied with the hotels you suggested and the journey you planned for us. Everything went well, the guides were ok and the places visited very interesting. You Country is very big and very very intersting and I really hope in the forthcoming years to visit another part of it. And be 100% sure I would bookl through you only...I would really like to thank you for all my dear friend. I would be happy if we could keep in touch also in the future as 2 friends, as I really feel you are a special person, sometimes you meet during your life people that you immediately have a good feeling with and with you for me it is like this.

A very very very big hug from Italy!

Silvia ( Italy)

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Hi Alina,

Yes we are back in UK and trying to get the body clock reset, which is not so easy because of the 8 hour time difference.

We were very pleased with our Guilin trip, which was well organised with a wonderful and diverse itinerary. All parts were very interesting. Our guide Rareman and the driver were just great, very flexible and they made sure that we saw everything on the itinerary, as well as some others sights, shows, bicycle rides etc. A wonderful holiday altogether.

I like picture number 1 and 3 best. I am also happy for you to include the quote above, if you wish. Please send me a link to the picture on your website, when t has been done.

Kind regards,

---Bjarne (UK)

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Hi Nancy ,

This quick note just informing you that everything during the journey has been fine and well arranged, Me and my girlfriend filled consistently the evaluation form.

Thanks again for your support, assistance and flexibility booking the trip; for sure We will suggest your service in case some friends ask for or We will refer again to you in case of organizing another trip.

---Andrea Ruggiero (Italy)

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To whom it may concern,

My friend and I used Lychee Travel in October of 2014. Our contact person, Rebecca, was wonderful in helping us arrange the right kind of tour for the right price before we left. They arranged our travel within China, our activities, and some meals. We travelled by plane to Guilin, by boat to Yangshuo, by plane to Xian, by train to Beijing and by plane back to our original location of Shanghai.

In each location, Lychee provided us with a guide as well as a car and driver. In all locations, the guide was fluent in English and had a good knowledge of Chinese culture and history.

These guides were very useful in instances such as in Guilin when we had a problem with the hotel, in Xian the guide was very helpful when we needed to change hotels and finding the right restaurant. The Lychee guides and Rebecca were always easy to contact and the guides, aside from their knowledge and navigation of the various tourist sights, were indispensible when ordering in restaurants, communicating with vendors, helping us with necessities, etc. When travelling between cities they always met us at plane or train station and accompanied us to the next transport venue.

We were very happy with Lychee and our guides and would definitely recommend them and Use them again should we return to China.

---Elizabeth Jacobs (Netherlands)


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Dear Monica,

Thank you so much for arranging this wonderful trip in and around Guilin. Everything is perfect...especially our tour guide Lisa. She took very good care of us and always knew exactly what we need. I will highly recommend Lychee Travel to all of my friends and family. Thanks again for this wonderful tour.

Thanks again for this beautiful vacation! Have a nice day.

---Corinna (Germany)


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Hi Monica,

We arrived home last Thursday...I just wanted to let you know how much we enjoyed our trip to China. You and all of your people at Lychee travel did a wonderful job in hosting our trip. Everything went perfect from the time we were met at the PVG airport baggage claim until we were personally escorted to the United Airlines ticket counter for our departure at the PEK airport. Your tour guides, drivers, passenger vans, food arrangements, tour arrangements, hotel arrangements, airline flights, train transport and absolutely everything else was excellent. You couldn't have done any better...

Thank you, thank you, and thank you, and god bless you, your family, your soon to arrive new baby, as a well as everyone at Lychee Travel.

---Wayne Allen(USA)


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Dear Lucy: I want to thank you for your your attention and profissionalism.
Your timing was perfect as your guides were courteous and prepared.
As I choose your company without any recommendation, I feel much more satisfied with my choice.
For sure I'll recommend your services for future customers.
Thanks for all,

---Silvio Sterman(Brazil)


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Dear Lucy,
Thank you for helping us organize a wonderful vacation! Our guide Mr Charley was very nice and helpful.
Thank you again!

--- Johanna Algotsson(Sweden)

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Dear Aileen,

Just wanted to send you a short note of thanks for organizing our recent china tour. We had a wonderful time. Everything went very well, the service and friendliness from your guides and drivers were wonderful and we wish to give special mention to Julia, our guide in Beijing and David our guide in Chengdu and Sally in Guilin.

Thank you again for organizing such a wonderful journey for us. The people of China were very friendly and I will highly recommend you and your company for the arrangements.

--- Sara Zanetti (Austria)

 

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